Reporting to the City’s Manager, RCMP Support Services Division, this new role has accountability for leading a team that delivers a broad range of services, including communications support (911 call taking and police dispatching), community services (community intervention, diversity, front counter administration, etc.) and cellblock management. The Manager Operations’ challenge is to deliver the quality of services that the RCMP, the City and the community need in a respectful, effective and efficient manner.
As a member of the senior team of the RCMP Support Services Division, this position is responsible for leading a large team of unionized and exempt staff to:
- Establish and achieve objectives within the Division’s, RCMP’s and City’s goals.
- Ensure excellent service delivery.
- Lead and coach direct reports.
- Develop positive internal (RCMP, City of Surrey, peers and staff) and external (Public, service partners, and contractors) relationships.
- Represents the City of Surrey and the RCMP – Surrey Detachment on local and regional committees.
If you are an excellent communicator with a Bachelor Degree in Business Management, 10-15 years of senior management experience preferably in a public safety field, this may be the challenge for you. Knowledge of the PRIME (Provincial Records Information Management Environment) is an asset. Our ideal candidate has held positions of significant complexity and has a demonstrated ability to multi-task in a fast paced environment. We are seeking someone who is committed to continuous improvement in keeping with our values of integrity, community, service, innovation and teamwork. The successful candidate will be required to obtain and maintain the relevant level of security clearance throughout employment.
Bi-Weekly with Benefits
Surrey, City of
14245 56th Avenue
Surrey, British Columbia
Canada V3X 3A2
