Description
Are you seeking challenge and motivated by excellence? Then exercise your administrative talents as a Tribunals Hearing Assistant where you will manage the office needs of Edmonton Tribunals, ie the quasi-judicial bodies that hear and adjudicate from affected citizens. To learn more about the 3 boards and their very unique roles, visit edmontontribunals.ca
We are looking for a high energy, highly motivated candidate who will meet the following objectives:
- Act as the first point of contact ensuring a positive and professional experience
- Answer incoming calls, welcome and direct parties for the Assessment Review Board (ARB), Subdivision and Development Appeal Board (SDAB) and the Community Standards and Licence Appeal Committee (CSLAC)
- Provide accurate and timely information to the general public, administration, and other stakeholders via phone, email, person to person and fax
- Provide back up reception relief to other areas of the Office of the City Clerk when required
- Coordinate office and administrative needs ensuring accuracy and efficiency
- Provide administrative support for Tribunals including complaint intake, management of time sensitive documents, data entry, arranging distribution of agendas and correspondence through couriers; prepare documents for Notices to Property Owners, Notice to Applicant/Appellant and Notices of Decision and other templates
- Receive, receipt, record and process payments for services in accordance with City procedures
- Prepare, distribute and publish agendas for meetings; take and prepare meeting minutes, prepare maps and photographs for SDAB appeal sites
- Book meeting space and ensure supplies (including catering) and meeting space is ready- proactively handle repair issues as required
- Manage and coordinate board hearings
- Determine priorities and share responsibilities through coordinating and planning of upcoming work; ensure resources (case files, schedules, material, forms etc.) are available for Board Officers/Board Members
- Advise stakeholder on status of hearings, facilitate and action requests for assistance
Requirements
- Completion of Grade 12 including business subjects with emphasis on general office practices or completion of an appropriate certificate program from an approved business school/college;
- A minimum of 2 years diversified experience in general office practices and procedures including assisting in the instruction of less experienced staff, reception and calendar management; experience within an Administrative Tribunal or quasi-judicial environment is considered an asset
- Demonstrated proficiency with Microsoft Word, Excel, PowerPoint and Google Applications. Proficiency with POSSE considered to be an asset
- Demonstrated ability to grasp new software programs at an accelerated rate
- The ability to work independently and demonstrate exceptional time management/prioritization skills required
- Excellent communication (verbal and written), interpersonal, customer service and decision making skills required
- Sound understanding of cash operating procedures; experience taking and preparing meeting minutes and agendas required
Salary & Benefits
$20.811 - $25.842 (Hourly)
Contact
Email: employment@edmonton.ca
City of Edmonton
Third Floor, City Hall, #1 Sir Winston Churchill Square
Edmonton, Alberta
Canada T5J 2R7
City of Edmonton
Third Floor, City Hall, #1 Sir Winston Churchill Square
Edmonton, Alberta
Canada T5J 2R7
Other relevant information
Apply online at the City of Edmonton website:
edmonton.taleo.net/careersection/2/jobdetail.ftl?job=19367&src=JB-10535
edmonton.taleo.net/careersection/2/jobdetail.ftl?job=19367&src=JB-10535
From the same category : legal services
16 May, 2025
