September 9, 2025
Municipal Information Network

Citizen Complaints & Issues Tracking - A Lean Six Sigma Process Improvement Software Solution

Organization:
Ontario Municipal Leadership Institute (OMLI)
Location:
FREE DEMO - 12pm - 1pm , Ontario, Canada
Start Date:
June 16, 2021
End Date:
June 16, 2021
Website:
attendee.gototraining.com/rt/6833172708224738561
Description
A Lean Six Sigma Software Solution to help municipal employees better manage citizen complaints, track important issues and report back to council on areas of interest impacting your community.

AccessE11 is an off-the-shelf, affordable software solution that will greatly benefit your municipality in terms of managing and tracking citizen complaints/issues. 

In this webinar we discuss: 

  • How AccessE11 can benefit your organization 
  • Understanding A Citizen Issues Management Process 
  • RECEIVE - Easily Capture Citizen’s Issues/Complaints from any source 
  • RESOLVE - Assign staff, track status and automatically send updates 
  • REPORT - Dashboard view of trends with one-click reporting 
  • Q & A
Additional information

A LEAN SIX SIGMA - SOFTWARE DEMO brought to you in partnership with AccessE11

CLICK HERE TO REGISTER

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