September 9, 2025
Municipal Information Network

Citizen Complaints & Issues Tracking - A Lean Six Sigma Process Improvement Software Solution

Organization:
Ontario Municipal Leadership Institute (OMLI)
Location:
FREE DEMO - 12pm - 1pm , Ontario, Canada, Ontario, Canada
Start Date:
March 23, 2021
End Date:
March 23, 2021
Website:
attendee.gototraining.com/rt/6833172708224738561
Description
AccessE11 Explained - Video

A Lean Six Sigma Software Solution to help municipal employees manage citizen complaints, track important issues and provide status reports to council for issues impacting your community. 

AccessE11 is an off-the-shelf, affordable software solution that will greatly benefit your municipality in terms of managing and tracking citizen complaints/issues. 

In this webinar we discuss: 

  • How AccessE11 can benefit your organization 
  • Understanding A Citizen Issues Management Process 
  • RECEIVE - Easily Capture Citizen’s Issues/Complaints from any source 
  • RESOLVE - Assign staff, track status and automatically send updates 
  • REPORT - Dashboard view of trends with one-click reporting 
  • Q & A
Additional information

A LEAN SIX SIGMA - SOFTWARE DEMO brought to you in partnership with AccessE11

CLICK HERE TO REGISTER

 

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