Description
A Lean Six Sigma Software Solution to help municipal employees better manage citizen complaints, track important issues and report back to council on areas of interest impacting your community.
AccessE11 is an off-the-shelf, affordable software solution that will greatly benefit your municipality in terms of managing and tracking citizen complaints/issues.
In this webinar we discuss:
- How AccessE11 can benefit your organization
- Understanding A Citizen Issues Management Process
- RECEIVE - Easily Capture Citizen’s Issues/Complaints from any source
- RESOLVE - Assign staff, track status and automatically send updates
- REPORT - Dashboard view of trends with one-click reporting
- Q & A
Additional information
This FREE webinar is brought to you in partnership with AccessE11 and is a LEAN SIX SIGMA initiative
