Description
A Lean Six Sigma Software Solution to better manage citizen complaints, track and report on important issues impacting your community.
AccessE11 is an off-the-shelf, affordable software solution that will greatly benefit your municipality in terms of managing and tracking citizen complaints/issues.
In this webinar we discuss:
- How AccessE11 can benefit your organization
- Understanding A Citizen Issues Management Process
- RECEIVE - Easity Capture Citizen’s Issues/Complaints from any source
- RESOLVE - Assign staff, track status and automatically send updates
- REPORT - Dashboard view of trends with one-click reporting
- Q & A
Additional information
This FREE webinar is brought to you in partnership with AccessE11 and is a LEAN SIX SIGMA initiative
