Making service improvements has typically bee been viewed, as the way of introducing “higher costs and ultimately an increase in taxes”. Government Services are constantly under tremendous scrutiny with a focus on traditional cost-cutting measures such as; downsizing, delaying the implementation/timing of a project, cutting actual key components of the service , etc…
At OMLI we are working closely with various governments and their agencies by shifting the focus on the "customer" with guaranteed financial rewards!
6 REASONS FOR CHANGE
- You have been doing the same thing over and over without any significant improvement – “same old results”.
- Improving services at the same or lower costs, means getting a NEW PLAYBOOK!
- If your objective is to find new capacity within your employees, then you need to direct energy to important services and ELIMINATE the things that DON’T ADD VALUE.
- Shifting your focus on your customer and eliminating the non-value added activities and business processes does NOT mean reducing quality customer service.
- Re-energizing your organization to get employees excited about what they do will ignite endless possibilities.
- Taking the time to examine the actual work performed will provide valuable insight into proper planning for the future.
This program has been specifically designed and developed for municipalities, other levels of government and public sector organizations and agencies.
NEW SUMMER PROGRAM DATES:
- June 3 & 4 (Days 1/2)
- June 23 & 25 (Days 3/4)
PROGRAM OUTLINE:
Progress to a Yellow Belt: 4 days of training and gain an overview of the tools, techniques, and methodologies of Lean, Kaizen, and Six Sigma.
A Certified LEAN Six Sigma Yellow Belt is a professional who is versed in the basics of the LEAN Six Sigma Methodology who supports improvement projects as a part of a Team or conducts small projects on a part-time basis.
A LEAN Six Sigma Yellow Belt possesses an understanding of the aspects within the phases of D-M-C. Yellow Belt training is an introductory course for learning about LEAN thinking and how it can be used to make daily improvements in the workplace.
This customized training will focus on providing tools for attaining and sustaining awareness around LEAN Daily Management.
YOU WILL LEARN:
Yellow Belt training focuses on Lean Six Sigma tools and methodologies. This training has been designed to fit the needs of government and public sector agencies/organizations through the use of hands-on activities and presentations.
Yellow Belt Training is focused on providing LEAN Six Sigma training with specific examples of continuous improvement projects. Participants will be able to apply the LEAN Six Sigma tools and methodologies to make their more effective and efficient.
WHO SHOULD ATTEND:
All Government/Public Sector Agencies interested in participating and/or promoting continuous improvement projects in their organization.
For more information or to register visit omli.ca
Email: info@omli.ca
P: 905-407-7074
