September 20, 2025
Municipal Information Network

2-Day Effective Facilitation Course

Organization:
CSPN-Customer Service Professionals Network
Location:
Markham, Ontario, Canada
Start Date:
May 2, 2019
End Date:
May 3, 2019
Description
The Effective Facilitation program builds a strong foundation of knowledge in both practice and theory for facilitation success. Knowing the techniques to use and how to effectively facilitate in different situations – meetings, presentations and training sessions - in today’s environment is critical.  With its focus on asking rather than telling, and listening to build consensus, facilitation is the new leadership ideal, the core competency everybody needs.

During this 2-day program, you will gain an understanding of the full cycle of facilitation. It will provide you with the resources, materials, and tools that can be used to confidently and effectively facilitate in any situation. You will also get the opportunity to practice what you’ve learned in a safe and supportive environment.

For more information, please click here

 

Additional information

$1149 + HST

Register Online

 

 

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