FAQ

I have forgotten my password.
Click on the following link : Forgot my password

I am asked to enter my password to view every article.
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Click on : Help with cookies!

My organization is a member and I have subscribed but the confirmation email mentioned a free-trial.
Please make sure to use your organization's email. Ex : abc@mycity.com.

How many free-trial period can be granted ?
1 free-trial period per 12 months.

Can I have access to the site from my computer at home ?
You can access the site from any workstation using the email of your organization and your password.

My account is active but my password is not accepted.
Please make sure you have entered your password correctly or click on "Forgot your access code?" and your password will be sent to you by email.

The enewsletter always ends up in my « Junk » mail.
You must add the sender to the Safe sender's list by right-clicking the message and then on the shortcut menu, point to Junk E-mail, and then click Add Sender to Safe Senders List, Add Sender's Domain.

How can I modify my password ?
Access your Private zone > Your profile > Click here to modify your profile

I would like to stop receiving the enewsletter for a temporary period.
Access your Private zone > Your profile > Click here to modify your profile > Receive the enewsletter

I would like to stop receiving the enewsletter permanently.
Access your Private zone > Your profile > Click here to modify your profile > Receive the enewsletter

I want to change the format of my enewsletter (HTML or Text)
Access yoru Private zone > Your profile > Click here to modify your profile > Format of enewsletter

I have a new employer and would like to verify if it is a member.
Select the subscription's Tab > I would like to verify if my organization is a member.> Follow the procedures

I have a new employer, should I modify my previous email or create a new account ?
You must create a new account with the new email organization. You can use the same password.

Can I transfer a press release to a non-member ?
Yes. The recipient does not have to be a member to have access to the news.

I would like to publish a job offer or an event but my organization is not a member.
Select the concerned Tab > I would like to verify if my organization is a member. > Follow the procedures

How many job and/or event postings are included with the subscription ?
When your organization is a member you can post unlimited amount of job and / or event postings.

How many users are included with an organization's subscription ?
Unlimited number of users within the organization.

Can I have acces to the news via the RSS Flux ?
Yes by clicking on the RSS Flux logo at the bottom of the page.

Can I have an account and have access to the news but NOT receive the enewsletter ?
Yes. Once your account is created, access your Private zone > Your profile > Click here to modify your profile > Receive the enewsletter

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