Responsibilities:
- Process a variety of payments via in-person, mail or electronic transfer according to standards, with daily reconciliation of Accounts Receivable
- Provide effective and discrete customer service through an understanding of appropriate legislation, policy and procedures with regard to payment options, account balances, due dates, late payment penalties, tax certificates and receipts
- Administer monthly payment program; process applications, property ownership changes and program transfers, remove delinquent accounts, balance and transmit electronic files to financial institutions
- Process returned payments, debit customer accounts and prepare balance sheets for payment batches
- Provide assistance and back-up coverage to the Assessment Technicians and Taxation Supervisor
Qualifications and Skills:
- High school diploma plus three years of recent and related administrative experience in a customer service and cashier/payment support role
- Experience working within an assessment and tax or accounting environment is an asset
- Excellent communication, interpersonal and customer service skills, combined with discretion and judgement in dealing with confidential information
- Strong organizational and time management skills, with the ability to work independently and within a team
- Knowledge of general office procedures and accounting practices, including cashier and payment support procedures
- Proficient in Microsoft Office Suite and related data base software systems
Conditions of Employment:
- Submission of a Satisfactory Criminal Record Check
Pay Range: $48,539.40 - $60,678.80
Who we are:
Strathcona County is a specialized municipality located in the heart of Alberta. Our vision is to become Canada’s most livable community, where our workplace culture and identity are supported by our people plan and values of integrity, respect, safety, fairness, and cooperation.
Why Join Strathcona County: (depending on position)
- Competitive salary and comprehensive benefits package, which includes:
- Extended health and dental coverage
- Health and wellness spending account
- Life and disability insurance and critical illness programs
- Retirement and pension programs
- Paid and unpaid leave programs
- Earned day off program
- Employee and family assistance program
- Commitment to employee development, through internal and external training and development opportunities.
- Well-being programs and a safety culture focused on physical and psychological health in the workplace.
Equivalencies of education and experience may be considered.
This competition may be used to fill future vacancies for similar positions within the next 6 months.
Strathcona County is committed to an inclusive, respectful, and equitable workplace that represents the community we serve. We welcome applicants from all backgrounds who can contribute diverse perspectives and experiences.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
