Housing, Landlord & Tenant Advisor
Community Services Department

Position Type/ Hours: This is a permanent full-time position working thirty-five (35) hours per week.


Position Description:

• Initiate mediation with landlords and tenants to facilitate resolutions.
  
• Interpret Provincial legislation; Residential Tenancies Act and the Mobile Home Sites Tenancies Act. Municipal policies and procedures & other regulations.
  
• Assist in evaluating and monitoring Provincial and Federal contracts pertaining to Homelessness and Affordable Housing.
  
• Advise internal/external customers on program issues.
  
• Advise on housing trends, promising practices, and emerging community needs.
  
• Develop and implement landlord& tenant program goals, objectives, measures, outcomes and prepare related reports.
  
• Determine and direct appropriate method of service/delivery; eg. Information, facilitation, training, coaching mediation, intervention or referral.
  
• Consult with community members/group.
  
• Coordinate F.C.S.S. special projects as required.
  
• Maintain web page, 24 hour information line, and data base.
  
• Coordinate Landlord & tenant Advisory Board (LLTAB) meetings and education sessions.
  
• Collect, compile and assemble reports and statistical information for distribution internally and externally.
  
• Perform regular rental market surveys.
  
• Develop and maintain budget by completing projections and variances for the Landlord & Tenant Program.
  
• Ensure that service standards and quality measures of agency/community/client needs and demands are established, implemented and monitored.
  
• Participate with the administration of FCSS emergency community response as required eg: through involvement with the Emergency Operations Centre and the Reception Site. Within the guidelines of the department continuity plan.
  
• Maintain all required files, statistics and report.
  
• Develop and maintain an effective work relationship that is sensitive to the individual differences and culture.
  
• Conduct community consultation and maintain partnerships.
  
• Facilitate public education and information sessions.
  
• Develop & maintain a close relationship with key stakeholders.

• Two (2) year diploma in Business Administration or related post secondary education in addition to three (3) years experience.
  
• Mediation and conflict management training.
  
• Demonstrated written and verbal communication skills.
  
• Demonstrated ability to interact effectively with diverse populations of individuals& groups.
  
• Demonstrated problem solving and crisis intervention skills.
  
• Valid Class 5 drivers license with a person vehicle for use during business.
  
• Successfully completion of a criminal record check.

CL 6

$68,465 (Starting Range) – 87,016

In addition to the rate of pay, we offer other attractive incentives:

• excellent training and development opportunities
  
• an extensive employer paid benefits plan
  
• home equity protection program
  
• an additional annual payment of $12,480 which represents a cost of living allowance

To apply:
Please visit our website at www.woodbuffalo.ab.ca
We appreciate the interest of all applicants; however, only those individuals
selected for interviews will be contacted.
Late applications will not be accepted.

 

Lorie McGurk
lorie.mcgurk@woodbuffalo.ab.ca