April 26, 2024
Municipal Information Network

3-Day Certified Client Service Specialist (CCSS©) Designation BootCamp

Organization:
CSPN-Customer Service Professionals Network
Location:
Markham, Ontario, Canada
Start Date:
February 28, 2017
End Date:
March 2, 2017
Description
The Certified Client Service Specialist (CCSS©) program offers participants with the tools, techniques, and effective customer service skills required in today’s demanding work environment. Whether you work in private, public, or not-for-profit organization you will take away up to date information needed to succeed in the work place. Our world class certified facilitators with their engaging delivery style and relevant up to date content have delivered to hundreds of participants globally.

Our programs are certified and accredited by Canadian Council of Professional Certification (CCPC Global) to ensure quality, content, and engaging delivery.

Completion of our certification process confers the right to use the title Certified Client Service Specialist and the right to use the initials CCSS© after one’s name.

 

This 3-course program offers the right blend of knowledge and skills to become an expert in all aspects of customer service delivery - everything from professionalism to customer service, to sales, handling difficult customers, and more. Upon completion of the program, you will be able to build a solid foundation for your career and gain and industry specific credential that is recognized by major organizations.

Additional information

Early Bird Deadline: 
Thursday, February 2, 2017

Registration Deadline: 
Tuesday, February 21, 2017

For questions or more information please contact us at:
1-905-477-5544
info@myCSPN.com

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