March 29, 2024
Municipal Information Network

1-Day Coaching for Performance Public Workshop

Organization:
CSPN-Customer Service Professionals Network
Location:
Markham, Ontario, Canada
Start Date:
February 16, 2017
End Date:
February 16, 2017
Description
Most organizations would say that their company has a “coaching culture” and that the number one priority of its team leaders is to coach. However, studies show that number of centres where this is a reality is very low. It comes as no surprise that those centres which do have a real coaching culture have the lowest attrition, the most motivated staff and the best at satisfying the demands of their customers. Staff job descriptions almost always include the fact that they do coaching. However, upon further probing, we consistently discover that the quality and quantity of coaching are inadequate for producing the results that would be expected from an effective coaching program. So why it is that coaching simply isn’t being done and done effectively?

Additional information

Early Bird Deadline: 
Thursday, January 12, 2017

Registration Deadline: 
Thursday, February 9, 2017

For questions or more information please contact us at:
1-905-477-5544
info@myCSPN.com

Safe Shelter Housing for year-round protection | Learn more »