Supervisor, Billing, Collections and Cash
Organization: Regional Municipality of Wood Buffalo
Region: Alberta
End of contest: October 22, 2017
Type (Full time / Part time): Full Time
Regional Municipality of Wood Buffalo
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Position Type/ Hours:

This is a permanent full-time position working thirty-five (35) hours per week within the Financial Services Branch of the Office of the Chief Financial Officer. This position is located in the community of Fort McMurray, the Regional Municipality of Wood Buffalo’s urban centre.


Position Description:

The Supervisor, Billing, Collections and Cash is responsible for assisting the Manager, Accounting with maintaining strong financial internal controls to effectively handle cash and cash transactions as well as supervise accounts receivable transactions e.g. utility billings and trade receivable invoicing, customer account adjustments, confidential client information relative to collections on accounts and billing of services offered by the Municipality.


Primary responsibilities of this position include, but are not limited to:

Employee Development: Performs supervisory tasks for assigned team members. Works with team to plan and balance workload. Ensures teams are managed fairly and consistently and that work processes are followed and coordinated to ensure service levels. Mentors, coaches, and provides support to staff.


Research and Implementation: Participates in the continuous research, development, improvement, and implementation of effective departmental strategies, tools, and guidelines based on the Municipality’s best practices. Analyzes the effectiveness of departmental programs and makes suggestions for further improvement. Provides input to department business plans, initiatives, and budget to ensure continuous achievement of department goals.


Departmental Guidance: Provides detailed and accurate information to auditors. Develops training modules and trains staff on cash handling policies, procedures, and best practices. Prepares, reviews, and approves journal entries, monthly reconciliations, and year-end procedures. Verifies general ledger revenue and expense transactions. Investigates and follows through to resolution of system and process related issues. Monitors statistics for the billing function relative to number and volume of accounts processed, collected, etc. Manages the administration and delivery of billing services (which includes utility billing and trade receivable billing) with a strong focus on customer service. Deals with escalated customer inquiries.


  • Degree in Business Administration, Accounting, Finance, or another business-related discipline with five (5) years’ experience in a billing/accounts receivable environment.


  • Diploma in Business Administration, Accounting, Finance, or another business-related discipline with seven (7) years’ experience in a billing/accounts receivable environment.

  • Two (2) years of supervisory/leadership experience, including cash supervision.

  • Experience working with an integrated software and or other invoicing software.

  • Experience working in a public sector environment with unionized and non-unionized employees considered an asset.

  • An equivalent combination of education and work experience may be considered.


    You will possess the following:

  • Ability to empower people, and use innovative approaches in situations involving rapid change, shifting priorities, and/or simultaneous demands.

  • Excellent interpersonal, analytical, and collaborative skills, as well as a demonstrated ability to assess situations from a business perspective.

  • Experience working in a team-orientated, collaborative environment, with strong leadership and management skills.

  • Excellent written and verbal communication skills in both technical and user-friendly language, including instructional, facilitation, and presentation skills.

  • Adherence to administrative directives, policy, and legal requirements.

  • Extensive use of spreadsheet applications and other computer software.

Salary & Benefits


Competitive Salary


In addition to the rate of pay, we offer other attractive incentives:


-excellent training and development opportunities

-an extensive employer paid benefits plan

-an additional annual payment of $12,480 which represents a cost of living allowance 



Regional Municipality of Wood Buffalo
9909 Franklin Ave
Fort McMurray, Alberta
Canada T9H 2K4
Other relevant information
Requisition Number: 005113

Closing Date: October 22, 2017 at 11:59 PM

Posting Type: Internal & External (Posted: October 7, 2017)

To apply: Please visit our website at
We appreciate the interest of all applicants; however, only those individuals selected for interviews will be contacted.
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