Reporting directly to the FIS Administrative Supervisor, this role is responsible for the administrative support of all divisions within the Infrastructure Division; Engineering Services, Operations Services, Facilities Services and Energy & Environment Services and for being the primary point of contact to receive and process Infrastructure inquiries. This role’s primary duty is to receive customer inquiries, enter the inquiries into the tracking system and assign the issue to the appropriate staff member with response deadlines as per Departmental Policy. The position requires you to develop and maintain in depth knowledge of the departments services and work cross-functionally to resolve customer issues.
The Ideal Candidate
We are seeking an administrative professional with a post-secondary degree/diploma in Business Administration or a closely related field. Our ideal candidate has 3 years’ experience in an administrative role and 1 year in public works or engineering is preferred. The ideal candidate will have demonstrated ability to make decisions involving routine tasks within established procedures and analyze and problem solve. This candidate will have the proven ability to provide excellent customer service in a fast paced environment. We are seeking an individual with superior verbal and written communication skills, and optimal interpersonal skills.
Satisfactory passing of a criminal record check, and proof of qualifications will be required of any successful candidate(s) for this position.
Grade 4: $49,149.60 - $57,829.27
How To Apply
To learn more about employment with the Town of Caledon and to apply for this exciting and challenging opportunity, visit: www.caledon.ca/careers
If needed and upon request, this document can be made available in an alternative format.
