Responsible for the collection of accounts in arrears, managing insurance annual review to ensure appropriate insurance of City buildings, equipment, automobiles, liability and fidelity, coordinating the City’s insurance claims and assisting the Billing Manager with day to day management and supervision of tax, water and parking unionized staff.
Duties and Responsibilities:
- Responsible for the collection of tax, water and accounts receivable accounts in arrears, including negotiating payment arrangements, authorizing and adjusting pre-authorized amounts, resolving and responding to a variety of public complaints with diplomacy and tact.
- Analysis and reporting of collections and the status of accounts including initiating action, in accordance with City policy, for the collection of accounts not settled by normal procedures and recommending the disposition of uncollectible accounts.
- Manage the tax registration process for properties in tax arrears including the identification and verification of properties liable to be registered for tax arrears.
- Prepare letters advising of tax arrears, enforce payment schedule to halt the registration process.
- Preparation of Tax Arrears Certificates, Notices of Registrations, and Treasurer’s Declarations and Cancellation Certificates under the Municipal Act, 2001 as well as all other pertinent tax sale forms as deemed necessary.
- As prescribed in the Municipal Act 2001, advertise properties for sale of land by public tender. Interact with all interested parties providing information, maps, etc., related to the sale.
- Subsequent to the opening of the tender documents, based on the requirements of the Municipal Act 2001, determine a successful purchaser and initiate the process of the transfer of ownership.
- Continuous review of the Corporation’s insurance coverage and policies, recommending changes, processing claims, conferring with various departments regarding insurance matters, etc. Fleet changes and automobile accidents and/or claims from third parties.
- Work with Legal in regards to City’s general liability and property claims, receive and process payment billings from Adjustor, monitor costs associated to claims, review requests for certificate of insurance forms, analyze returned certificates of insurance to ensure the certificates meet the requested insurance requirements.
- Manage the annual insurance renewal process of accumulating and reviewing information received.
- Maintain event lots and incident/damage report files and identify methods to improve claims management strategies.
- Provide supervision and direction to Tax, Water and Parking leaders and unionized staff on a daily basis and support the functions of the Billing Manager.
- Preparation of the Tax schedules of the annual Financial Information Return (FIR) and assist with the preparation of other year end working papers and backup information to facilitate the year end audit.
- Identify and develop strategies to improve effectiveness of procedures for the functions of the section; update divisional policies and perform all other job related tasks or special projects as directed by management.
- A University Degree in the field of Business Administration, Accounting or equivalent combination of education and experience.
- Three (3) years’ municipal experience performing the tax collection and sale process.
- Successful completion of the Municipal Tax Administration Program (MTAP) is required
- Completion of AMCTO, MAP and/or MAFP considered an asset.
- Experience in an insurance environment or working within municipal insurance is an asset.
- Ability to analyze information and create detailed reports.
- Strong working knowledge of the Municipal Act in the area of Tax Collections and Sale of Land for Tax Arrears.
- Knowledge of the Public Utilities Act, the Assessment Act and Municipal assessment, tax sale and taxation.
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Motivated individual with proven initiative.
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Excellent written communication, research and report writing skills.
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Professional, proven customer service skills, well developed interpersonal, organizational and communication skills.
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Exceptional time management skills with the ability to multi-task within a dynamic environment.
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The ability to work in a team environment, liaison with key external stakeholders and individuals/departments at all levels of the organization and to function effectively with minimal supervision.
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Proficient computer skills and working knowledge of Microsoft Office Suite software programs, and the ability to adapt quickly to applicable software.
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Valid Ontario Driver’s license, Class “G”, with a clean driving record.
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A demonstrated commitment to enhancing a safety culture through effective management with the goal of achieving a healthy and safe operation.
Pay Group 8 – Minimum $69,149 annually; Maximum $86,436 annually
The Corporation of the City of St. Catharines
Box 3012, 50 Church Street
St. Catharines Ontario
Canada L2R 7C2
Applications will be accepted online at www.stcatharines.ca/jobs. Please reference the recruitment number 2016-91 in your cover letter. Applications received any other way will not be accepted.
The City of St. Catharines is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes and work environments. We will accommodate the needs of applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment and selection process. Please advise the Human Resources Division to ensure your accessibility needs are accommodated throughout this process.
