We have an exciting opportunity in the
Parks and Forestry Department for an experienced and motivated individual
OPERATIONS ADMINISTRATIVE ASSISTANT
FILE #14-2058-AMX
As one of Southern Ontario’s fastest growing cities, with its mix of urban and rural areas, Vaughan is an in-demand place to live and work. Vaughan is considered one of Canada’s most family friendly cities with a dynamic and diverse population of over 300,000. With one of the top performing economies, a growing tourism industry and an enviable portfolio of recreational and cultural venues, this is the place where you want to be.
Responsible for:
Providing exceptional customer service to internal / external clients including front counter / telephone reception; Access Vaughan Call Centre integration and administrative and clerical support to staff ; including file management of Supervisors daily logs ; managing / maintaining departmental filing systems and office supplies. Conducts daily maintenance of the Parks PM Schedules; administers public applications and processes payments and reconciles monthly fuel bills. Audit and process work orders and employee crew cards; monitors and processes subdivision matters ensuring standard service levels are maintained. Processes correspondence for Service-in-Kind and Adopt-a-Park community events. Supports and volunteers in departmental community based initiatives.
- Successful completion of a 3-year College Diploma in Business Administration or suitable equivalent.
- Minimum of three (3) years' senior administrative experience preferably in a public service environment.
- Proficient keyboarding skills with thorough working knowledge of Microsoft Office Suite, i.e. Word, Excel, Power Point, Outlook, GIS Arc Map Reader and any other related database and software applications.
- Proven time management and organizational skills coupled with strong attention to detail; ability to work independently as well as in a team environment.
- Demonstrated ability to provide high quality customer service with the competency to understand and respond in a fair and expedient manner utilizing problem solving skills, tact and diplomacy in a fast paced environment.
- Excellent interpersonal and clear communication skills both oral and written with a demonstrated commitment to customer satisfaction.
- Proven record in tracking customer issues, presenting data and making recommendations, including analyzing problems and formulate solutions involving appropriate resources and communicating effectively.
- Must be able to multi-task while remaining fluid /adaptable to changing needs of the department and the City.
- Knowledge of, and demonstrated ability in, the city’s core competencies and relevant functional competencies.
- Ability to deal professionally and effectively with the public and all levels of staff and members of Council, exercising patience and active listening skills.
- Available to work overtime during peak periods and for community services events (both scheduled and unscheduled).
In addition to offering a competitive compensation package, we have a strong focus on health and wellness, including fitness facilities and family-focused benefits.
If you are an energetic person who is interested in bringing your knowledge and passion for to the City of Vaughan, please forward your resume in MS Word or PDF only, quoting File #14-2058-AM in the subject line by Wednesday October 22, 2014 to:
Human Resources Department
City of Vaughan, 2141 Major Mackenzie Drive
Vaughan, ON L6A 1T1
Fax 905-832-8575
Please note that only candidates selected for interviews will be contacted.
The City of Vaughan is committed to diversity and inclusivity in employment and welcomes applications from qualified individuals of diverse backgrounds. The City of Vaughan is also committed to providing accommodations for people with disabilities. If you require an accommodation, we will work with you to meet your needs.
Human Resources Department
City of Vaughan
2141 Major Mackenzie Dr
Vaughan Ontario
Canada L6A 1T1
